Welcome to www.chicmakeupshot.com. This section outlines standard operational procedures, booking inquiries, and client guidelines regarding our services.

Corporate Entity & Provider Identification

Services offered via www.chicmakeupshot.com are operated by:

  • Company Name: BALLSAAL Artist Management GmbH
  • Commercial Brand: chicmakeupshot
  • Registered Office & Address: Friesenweg 14, 22763 Hamburg, Germany
  • Commercial Register: Register Court: AG Hamburg, Registration Number: HRB 194312
  • Customer Support Email: shoot@chicmakeupshot.com
  • Customer Support Telephone: +49 61315709820

1. How do I book a service session?

Clients can review our available offerings directly on www.chicmakeupshot.com and select their desired session. Booking requires submitting an online order and completing an initial deposit payment. Once received, our team coordinates the scheduling and specifics of your on-location appointment.

2. What is the payment structure?

Our transaction model consists of an initial online deposit followed by the settlement of the remaining balance. The final total is computed according to the agreed-upon session scope and is collected offline during or immediately upon completion of the scheduled service. All purchases represent single, distinct service engagements rather than recurring billing structures.

3. How are appointments adjusted or cancelled?

Because each session involves dedicated preparation and scheduling of professional resources, adjustments or cancellations must be communicated through our official support channels within the parameters outlined during the checkout process. We adhere strictly to statutory European consumer regulations regarding appointment scheduling and timelines.

4. How can I contact customer support?

For any inquiries concerning your scheduled sessions, order status, or general correspondence, you may reach us via email at shoot@chicmakeupshot.com or by telephone at +49 61315709820. Our support representatives review all incoming inquiries and will respond within 24 hours.

5. Which legal framework governs these interactions?

All operations, inquiries, and transactions conducted through www.chicmakeupshot.com are subject to the laws of the Federal Republic of Germany and applicable European Union regulations, ensuring full statutory compliance and protection for all parties involved.